OUR STORE POLICIES

Because We Care

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed a fair and transparent policies for our customers. Learn more below and reach out with questions.

Store Policies: Store Policies

RETURNS AND REFUNDS

If you need to return an item because it's faulty, or because of something I have done wrong please contact me.

I'm human and sometimes mistakes happen.

custom made for you then we cant refund or exchange this is unique to you.

Returning an item because you've changed your mind, you'll need to pay the cost of postage to return.

Please think about the costs of returning not only for you but the environment, consider gifting it.

Fur Poms are small parcel rate as they don't go through letter boxes.

Postal Options

UK Tracked Royal mail prices subject to change ; 24 £4.29 Tracked 48 £3.45

next day £12-£15

International from £15

Store Policies: Return Policy